BTECH NEVERFAIL(SM) Service

NEVERFAIL(SM) is a partnership between you and BTECH. It's a comprehensive program to ensure the integrity of the backup batteries so vital to your backup power system.

Whether you depend on 2, 20 or 20,000 backup batteries, NEVERFAIL(SM) is the solution for you.

Our program includes these three critical elements:

1. BTECH’s fifth-generation Monitoring System, designed and configured for your unique battery system and installed by BTECH-trained technicians

2. Remote, “around-the-clock” data collection, analysis and alarm reporting by BTECH’s staff of trained experts

3. Regular on-site inspections and preventative maintenance by BTECH— the vital human link—to observe and correct all risk factors reduce battery maintenance costs, extend the life of the batteries, and virtually eliminate battery failure by being able to predict precisely which cells need to be replaced in advance.

NEVERFAIL is available to new and existing BTECH customers.

The around the clock data collection and analysis BTECH Remote Alarm Center complements the local staff by keeping in close communication with the S5 System.

The Center identifies only specific backup batteries that require changing. The number of backup batteries used with UPS Systems can range from 2 to 20,000. The Remote Center sends alert messages to key staff members using any communications methods selected by the customer. In this way the company is completely covered even when staff members cannot be present.

The new Scheduled Prevention Program requires BTECH engineers to visit each customer site annually to certify the data collection, analysis and alarms are working properly and optimized. This program recognizes the need for ongoing human observation to identify and correct any physical, electrical or environmental changes that create a risk of catastrophic failure during a power outage.

“Historically BTECH has supported vital applications for a wide range of high visibility customers including many Fortune 1000 businesses, important government agencies and sensitive military bases. The NEVERFAIL Plan addresses the expanding global demand for battery monitoring. Now virtually every business can enjoy the peace of mind knowing that their BTECH System gives them a 99% confidence level in their power backup plan” says Tom Leonard, President of BTECH.

“The NEVERFAIL Plan responds to the diverse needs of small to large businesses.” said Michael Phillips, BTECH Sales Manager. “We developed the NEVERFAIL Plan based on our vast experience as global leader with thousands of installed systems on every continent. With NEVERFAIL, we demonstrate our understanding and commitment to our customers in this vital area, whether they depend on 2, 20 or 20,000 batteries” said Phillips.

Leonard added, “BTECH system reliability and performance have long been recognized as industry benchmarks. Unlike competitive offerings, our unique technology is able to measure and analyze several critical parameters yet does not reduce battery life in the process. There is no question our 5th generation S5 will set new performance benchmarks for years to come.”

Add your name to our long list of satisfied clients and
request a quote, or contact us for more information today!